Information and communication technologies have changed the way we communicate over the past decade. Social media plays an important role for the provision of security – for police agencies as much as for citizens. The same is true for post-conflict societies, writes Dr Robin Hofmann in this ICT4COP Policy Brief.
Community-oriented policing in post-conflict settings can benefit from these developments. But new technologies are no magic bullet. Traditional forms of interaction remain important for the effective policing of communities.
This brief gives a number examples of how social media is used by police agencies around the world. It examines the question of how these tools can best be implemented in the policing of post-conflict settings.